All digital download content is non-refundable.

Downloads are accessible three different ways:
  1. IMMEDIATELY upon completing an order, links are available on the "thank you" page that shows after checkout (as long as there are no physical/shipped items included).
  2. WITHIN A FEW MINUTES, you will receive an email confirmation with download links.
  3. BACK-UP PLAN: any purchased downloads are always accessible by logging into your account and visiting your order history page. Click a specific order to open the order details, and download from there.